UrbanHeadz by eXD3 - Bobbleheads for the Urban Consumer

TERMS AND CONDITIONS

eXD3 Inc respects and demonstrates a strong commitment to your privacy. Across our business, we will only collect, store and use your personal information for defined purposes. We use your information to support and enhance our relationship with you, for example, to process your purchase, provide service and support. We do not sell your personal information or forward to any third party. eXD3 Inc collects customer information to ensure that your online shopping experience is the very best on the Internet. We respect your privacy. The information we receive allows us to tailor our product offerings and improve your shopping experience, making shopping easier and more enjoyable. It also enables us to process your purchases, confirm your orders.

What is the eXD3 safe shopping guarantee? The eXD3 Safe Shopping Guarantee protects you while you shop at TheUrbanHeadz.com, so that you never have to worry about credit card safety. We guarantee that every transaction you make at TheUrbanHeadz.com will be safe.

Fraud Prevention Statement

eXD3, Inc. is concerned with the protection and privacy of all of our customers. To ensure your online shopping experience is the best it can be we have implemented procedures to safeguard against fraud. To protect our customers from the high price of fraud, eXD3, Inc. reserves the right to verify any order for fraud prevention purposes. This may result in delays to Next Day and 2nd Day Air orders. All orders will be researched within 24 hours. If we are unable to verify order information within 48 hours, the order will be cancelled. eXD3, Inc. is working to protect our customers from the high cost of fraud so that we can continue to provide a large inventory of competitively priced products and a positive online shopping experience for you, our customer.

RETURN/BROKEN MERCHANDISE

All claims must be made within 48 hours of receipt of merchandise via email to michael@MichaelJacksonBobblehead.com This e-mail address is being protected from spambots. You need JavaScript enabled to view it there are no exceptions. If an item is received broken all packaging material including original box, peanuts, and bubble material must be saved in the event a claim has to be filed with the delivering carrier whom also has the right to inspect the package and its contents at the receivers address.

Merchandise cannot be returned without first receiving a Return Merchandise Authorization (RMA) number; this unique number must be clearly visible on your return shipping label. Merchandise returned without receiving a RMA number will be refused and/or sent back to the sender. If an item is returned all packaging including packing & instructions must be included along with a copy of your confirmation/receipt. The cost to ship a return back to us is your responsibility. Merchandise returned that is deemed “new” is subject to a 15% restocking charge.

Stock Availability
If your needs exceed our current stock availability please email michael@MichaelJacksonBobblehead.com This e-mail address is being protected from spambots. You need JavaScript enabled to view it and we’ll try to obtain additional stock if possible.

Sales outside the United States
Our system will allow for shipments outside the United States however if you have any problem, please contact michael@MichaelJacksonBobblehead.com This e-mail address is being protected from spambots. You need JavaScript enabled to view it and provide us with the quantity you would like along with the complete shipping address as it should appear on the shipping label including your phone number. We will get back to you with costs.
Bobblehead Toys are NOT intended for children under 5 years of age.


UrbanHeadz by eXD3 are collectibles of a lifetime - Bobbleheads featuring your favorite hip hop artists